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 Can I change the version of PHP my website runs on?

Yes,Rather than presenting our customers with one environment and forcing them to use the PHP...

 Deleting email off the mailserver

If you are receiving or sending large volumes of email, you may not want to store this email on...

 Do I have spam protection?

Yes, Apache SpamAssassin is included on all cPanel hosting accounts.This can be enabled or...

 Domain has exceeded the max defers and failures per hour

If you receive a message that looks like this: "Domain has exceeded the max defers and failures...

 How do I access my control panel?

AUTO-LOGIN FROM THE CLIENT AREA: While logged in to your client account, select SERVICES > MY...

 How do I access webmail?

You can login manually to your webmail at: https://server.myfast.site:2096 or...

 How do I add more domains to my hosting account?

While logged in to your client area, SERVICES > MY SERVICES > MANAGE PRODUCT (blue...

 How do I edit the DNS for my domain?

While logged into your client area: DOMAINS > MY DOMAINS > MANAGE DOMAIN (blue button)then...

 How do I find/change my FTP or cPanel Password?

If you need to change your cpanel password, the simplest way is:While logged in to your client...

 How do I FTP to my hosting account?

You can either use the FILE MANAGER in the cPanel to upload/edit/delete files. or if you wish to...

 https isn't working on my site?

Make sure that none of the HTML elements on your site contain embedded site link references to...

 I cannot collect email or view my website? Has my IP been banned?

For the vast majority of customers, you will never experience this.  However, if you are unable...

 I cannot send email, but I can receive?

  It's possible that your ISP who supply your internet connection may be blocking port 25 (SMTP)...

 I'm running out of disk space. What do I need to do?

In any high end hosting environment, all customers need to employ good housefkeeping to maximise...

 IP Deny Manager

In this article you will be shown how to block IP or IP ranges from hitting your website using...

 Modifying your local hosts file (MAC)

In this tutorial you will be shown how to modify your local hosts file, to manually configure...

 My account has been suspended because it has been hacked or is spamming. What do I do now?

This may happen for any number of reasons.  Depending on the circumstance, we may disable a...

 My website/email is down. The first things to check.

In this article we will explain a few preliminary steps to check on if your website is actually...

 Password protecting a directory

There are several ways to password protect a specific page, directory or area of a website....

 POP or IMAP?

When you are setting up your email client, you will  come across the terms POP and IMAP.   (As...

 Restoring R1Soft/Idera Backups through cPanel

In this article, you will be shown how to easily restore your files from within your cPanel...

 Setting up email on an iPhone

 Understanding SpamAssassin

Now that Spam Assassin is enabled on your hosting account, there are two methods to getting it...

 Using php.ini to modify your cPanel Hosting PHP settings

This tutorial is for hosting customers utilising our cPanel Hosting infrastructure.  Modifying...

 Using WinSCP to manage your files through SFTP (FTP over SSH)

In this tuturial you will be shown how to connect securely to your webspace using the SFTP (FTP...

 What email settings should I use on the new cPanel servers?

Beside your mailbox in the email section of cPanel you will see a CONFIGURE link which will give...

 What is CloudLinux and how does it help my hosting?

CloudLinux is a linux based operating system which is essentially a set of kernel modifications...

 Why is my uploaded file showing as 0 bytes?

SYMPTOM Using FTP, you just uploaded a file and it reads as 0 bytes. READ ME FIRST The...