Articles

 How do I FTP to my hosting account?

You can either use the FILE MANAGER in the cPanel to upload/edit/delete files. or if you wish to...

 How do I add more domains to my hosting account?

While logged in to your client area, SERVICES > MY SERVICES > MANAGE PRODUCT (blue...

 How do I collect emails on my iPhone?

Here's the step by step guide to setting it up on an iphone 3G.? (We don't yet know if it's...

 How do I edit the DNS for my domain?

While logged into your client area: DOMAINS > MY DOMAINS > MANAGE DOMAIN (blue button)then...

 How do I find/change my FTP or cPanel Password?

If you need to change your cpanel password, the simplest way is:While logged in to your client...

 How do I perform a traceroute?

Perform a traceroute on Windows Click on start. Click in the search box. Then type cmd (you...

 How to Increase the PHP Memory Limit

How to Increase the PHP Memory Limit Summary This article will explain how to modify the total...

 I cannot collect email or view my website? Has my IP been banned?

For the vast majority of customers, you will never experience this. ?However, if you are unable...

 I cannot send email, but I can receive?

? It's possible that your ISP who supply your internet connection may be blocking port 25 (SMTP)...

 I'm running out of disk space. What do I need to do?

In any high end hosting environment, all customers need to employ good housefkeeping to maximise...

 IP Deny Manager

In this article you will be shown how to block IP or IP ranges from hitting your website using...

 Incoming mail is ok, but I can't send mail. What is the problem?

The following steps will help you in determining and fixing the problem. Please work through...

 Is my mailbox full?

1)? Login to your hosting control panel. 2)? Click on MAILBOXES and you will see a list of all...

 Max Defer Limits Calculations and Triggers

NOTE: ?The article below explains in detail the max defers tool and HOW it works. ?This tool is...

 Modifying your local hosts file (MAC)

In this tutorial you will be shown how to modify your local hosts file, to manually configure...

 My account has been suspended because it has been hacked or is spamming. What do I do now?

This may happen for any number of reasons. ?Depending on the circumstance, we may disable a...

 My website/email is down. The first things to check.

In this article we will explain a few preliminary steps to check on if your website is actually...

 Password protecting a directory

There are several ways to password protect a specific page, directory or area of a website....

 Setting up email on an iPhone

Username: email@address.com  (ie your full email address) Password: Use the email account;s...

 Using WinSCP to manage your files through SFTP (FTP over SSH)

In this tuturial you will be shown how to connect securely to your webspace using the SFTP (FTP...

 Using php.ini to modify your cPanel Hosting PHP settings

This tutorial is for hosting customers utilising our cPanel Hosting infrastructure.? Modifying...

 What is CloudLinux and how does it help my hosting?

CloudLinux is a linux based operating system which is essentially a set of kernel modifications...

 What is a default mail account?

Default Email Account The system creates this unique email account when your hosting provider...

 What is the server path to my hosting account?

The server path would be: /home/username/ username = your hosting account login username If in...

 Why is my uploaded file showing as 0 bytes?

SYMPTOM Using FTP, you just uploaded a file and it reads as 0 bytes. READ ME FIRST The...

 https isn't working on my site?

Make sure that none of the HTML elements on your site contain embedded site link references to...