Frequently Asked Questions

Answers to Common Questions

Can't find the answer you need? Please contact us and we will be happy to help!

Pre Sales

The most common questions new customers have about us are here.

GodsWeb started trading on the 12th July 1999. 2019 will be our 20th year in the web hosting business.
Yes we do. We offer a full 14 day no quibble guarantee on services provided directly by us (ie web hosting), (not including domains or licensed products from third parties purchased through us).
As well as our 14 day money back guarantee on hosting services, customers can trial our control panel at http://demo.cpanel.net as well as our web builder software before purchasing.
Yes. 90% of services are set up immediately on the moment that payment is made.
We accept all major debit and credit cards througn Stripe, paypal and bitcoin.
If you are planning to purchase more than 5 hosting accounts we recommend becoming a reseller.
We provide web hosting and email services, 2 Web site builders, Microsoft Exchange email, Spam Experts spam protection, Site Lock, SSL certificates and of course domain name registration and management.
Once you are a client, you obtain direct access to our support staff via support ticket in your client area. This is THE best way for web hosting support to work. There is no holding on phones, tickets can be referred to any time in the future and we pride ourselves in our speed of response and resolution and of course the relationships we develop with our customers.